Home » Lead Tool Administrator

Position: Lead Tool Administrator
Agency: Internal Revenue Service (IRS)
Period of performance: 1 base year + 4 Option years
Place of Performance: New Carrollton Federal Building (NCFB) 5000 Ellin Road Lanham, MD 20706 For all others-Ad-hoc or recurring telework will be approved on case-by-case basis. For Tool Administrators – Will be required to be onsite, with frequent telework with IRS approval.

Security Clearance: Secret

Skill Requirements, Experience and Expertise:
The Tool Administrators will require experience and expertise in the systems they manage so that as new updates occur, or new functionality is required, they are able to comply with IRS requirements. The Contractor will have the responsibility of maintaining and updating the above list of Government furnished tools and to ensure they are kept up to date, to ensure IRS operations are maintained. This includes updating tools with all software and hardware updates and updating tools with all information necessary for the NMCC to operate at peak efficiencies. This includes but is not limited to:

• BW changes
• Policy Updates (HPNA and ISE)
• Application changes and upgrades
• IP address changes
• Response paths
• Adding or deleting sites and or network devices
• Making configuration changes
• Upgrading Operating Systems
• Using Standard PC Software – Microsoft Word, Excel, Project, Access, PowerPoint, Outlook
• FISMA—Must be versed in Fisma Requirements ensuring full compliance and participate during all audits
• Developing Alerting and Setting Thresholds

Responsibilities:

  • The Contractor’s NMCC Tool Administrators will be responsible for maintaining all tools identified in the PWS and are expected to produce reports as required. The Contractor is responsible for determining how the workload will be distributed but the NMCC tool administrators will require experience in the following:
  • HP NNMi – Used to monitor the network. Administrators currently perform day to day upkeep of the tool to include software and hardware application deployment, configuration management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools.
  • Derdack Statseeker: Tool used to monitor LAN BW and interface utilization and errors. Administrators currently perform day to day upkeep of the tool to include application software and hardware deployment, configuration management, maintenance, patches, upgrades, backup, disaster recovery. StatSeeker is an appliance.
  • Performance Manager – Tool used to monitor WAN BW and response time. Administrators currently perform day to day upkeep of the tool to include software and hardware application. deployment, configuration management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools. CA eHealth runs on Solaris.
  • Lancope/Stealthwatch – Tool used to collect Netflow data and report on network accounting usage. Administrators currently perform day to day upkeep of the tool to include software configuration management and integration with other network management tools. Administrator will be responsible for maintaining all security policies and working with Cyber to develop new policies as required.
  • Cisco Secure ISE – ACS Tool used to authenticate authorized users and perform accounting services to log onto network devices and selected applications. Administrators currently perform day to day upkeep of the tool to include software and hardware application deployment, configuration management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools. Cisco Secure ACS currently runs on Windows.
  • Gigamon – Tool used to perform Traffic Monitoring & Troubleshooting. Administrators currently perform day to day upkeep of the tool to include software and hardware application deployment, configuration/management, maintenance, patches, upgrades, backup, disaster recovery, probes deployment and integration with other network management tools. Netscout nGenius is an appliance.
  • NMCC Sharepoint Portal – Centralized repository for all NMCC created documentation and reports as well as status of all services. Administrators currently perform day to day upkeep of software and hardware to include application deployment, configuration management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools. Part of NMCC Sharepoint Portal administrator will also supports existing custom applications and perform custom application development
  • Cisco and Riverbed UC Monitoring Solution – IRS is currently using both Cisco Prime Assurance and Riverbed UCCX tool to help monitor and trend VoIP network within IRS. Administrators are expected to perform day to day upkeep of the tool to include software application deployment, configuration/management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools. Riverbed Aternity: Workstation Monitoring/Management Platform: Administrators are expected to perform day to day upkeep of the tool to include software application deployment, configuration/management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools.
  • Cisco UA-SEG ISE: Network Access Solution currently being deployed. The Administrator(s) will perform day to day upkeep of the tool to include software and hardware application deployment, configuration/management, maintenance, patches, upgrades, backup, disaster recovery and integration with other network management tools. The administrator will be responsible for writing and maintain all policies within the ISE solution.
  • Aruba Airwave Management Platform – manages wired and wireless infrastructure from Aruba and a wide range of third-party manufacturers, and provides granular visibility into devices, users and applications on the network. Aruba Clearpass Policy Manager – combines contextual policy management with next- generation AAA, BYOD and device assessment services to provide all the robust security of a wired network in a wireless environment.
  •  Bomgar: Support tool used by ESD (Enterprise Service Desk) for remote desktop access andcollaboration software.

Submit Your Application

    First Name*:

    Middle Name*:

    Last Name*:

    Email*:

    Post Name:

    Mobile*:

    Phone:

    Work Summary*:

    Education*:

    Upload CV