‘I wanted to pass along my sincere appreciation for GSG staff and how she has become a very valued member of the team. She has been instrumental in getting the Inpatient Records section caught up on our consultation backlog, dating all the way back to 2017. There were hundreds of consults that had to be corrected for proper records management and documentation, a heavy lift with GSG staff doing the majority of the work. She was highlighted as the flight's "On TOPA the World" (TOPA is the section, TRICARE Operations and Patient Administration) for her efforts and results. GSG staff has epitomized being a team player as she also has assisted with other tasks within Inpatient Records and always there to help as much as she can. GSG staff is an outstanding member of our team and been doing a great job!’