Department of the Air Force, 460 HCOS/Medical Information Systems NCOIC

‘During my time in System’s, GSG staff has been nothing but a pleasure to work with. Within the last few months, he fixed a faulty switch, completed the 460th MDG Authorization to Operate (ATO), and assisted the System’s office in winning the trusted care hero of the month.

On 8 Feb 23. We were notified by the 460th dental clinic that their network was down. As a result, Dental had to cancel patients ultimately causing a hindrance to patient care. GSG staff was able to coordinate a switch replacement and restored all services within 24hrs. Moreover, while GSG staff was working on the ATO, there were numerous obstacles and last-minute taskers that he had to tackle. He met all deadlines to each obstacle and even assisting in other areas of his contract. GSG staff went above and beyond when finalizing this 2yr task. The completion of the ATO resulted in a huge congratulations from the Defense Health Agency (DHA) to GSG staff with a fantastic job well done! As you know, according to GSG staff’s contract, he does Network Support, Information security, and Help Desk Support. He flawlessly managed all aspects of his Performance work statement without any complaints or errors. The effort that GSG staff has put in to his job has increased productivity and teamwork effectiveness. Since we are not allowed to provide any sort of award or compensation, we would like to recommend acknowledgement of some kind. Thank you for your time and business’

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